Our independent judging panel is keen to identify individuals, organisations or groups who've truly set themselves apart. We want to hear from every corner of the Australian maritime sector and encourage you to take part and nominate individuals, organisations or groups you think deserve to be recognised. Eligibility for nominations spans across the board – businesses, corporate entities, nonprofits, and private individuals alike. Feel free to nominate oneself, a valued client, or a customer for any award category.

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Customer Service Award

This award recognises the standard of customer service offered by individual shipping lines, or their agent, as seen by their customers. This award is not open for individual nomination – all lines and their agents will be automatically judged via an on-line survey of subscribers to Daily Cargo News. To win this award a business must excel in providing the highest level of customer experience via their involvement in communications, problem solving and innovation.

Why enter or nominate for an award?

Gain national recognition and elevate yourself and your business.

The awards are open to individuals and businesses involved in or supporting the Australian Shipping & Maritime Logistics industry.

1. Stand out in a competitive market

For organisations, securing a DCN Australian Shipping & Maritime Industry award will set you apart from your competitors. For individuals, recognition will underpin career advancement and offer industry-wide recognition.

2. Highlight your achievements

Judged by a highly regarded, independent and trusted panel and backed by a rigorous methodology for assessment, a DCN Australian Shipping & Maritime Industry award is peer-reviewed recognition of your capabilities and passion for driving the industry forward.

3. Reinforce your contribution to the industry’s growth and success

A DCN Australian Shipping & Maritime Industry award can reaffirm the role of your organisation, or you personally, in supporting the growth of our industry, especially as cargo enters a new era and embraces technological innovation.

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